Lots of people notice their personalities are a little different at work than at home. You hear people say, “I’m an Extravert for my job, but really I’m an Introvert” or “I’m pretty assertive with friends and family, but I can’t seem to act that way at work.”
If you feel similarly, you’re not necessarily two-faced or insincere. It’s just necessary to change roles when we clock in and out of work. As a result, we draw out personality traits at work that we don’t need at home.
作为教练和管理人员,我们经常谈论improving teamwork in a business, but what does that actually mean? How do you measure teamwork? And is that something you should even be doing to keep track of what's going on at your business?
一种方法是衡量团队的输出等as hours billed, units sold, number of tickets answered, repeat customers, or whether the team completes a project on time and under budget. It's easy to track these actions since they're concrete, and you can judge at a glance the team's improvement over baseline performance.
Is it me, or is the world splitting into two tribes of workers?
On the one side, the 9 to 5'ers–salary slaves who have to sell their souls just to keep treading water. On the other, business owners and the self-employed–people who work for themselves, from anywhere, and take control of their time. If you had a choice, which would you choose?
Losing even one employee can be a huge loss to your business. Not only do you lose a valuable pair of hands, you potentially lose a chunk of experience that’s difficult to replace. Productivity declines, and morale may take a hit across the wider workforce, especially if you are left understaffed. These factors can have devastating effects on everything from leadership to service quality and of course, the bottom line.
Still, what can you do to keep employees?
Maybe you have to inform your star performer that she won’t be getting a well-deserved raise. Or perhaps you have to tell your team that projects are cancelled and people are being laid off. How do break news like that? What do you say?
One thing is for sure: you cannot not communicate. Ignoring the problem won’t make it go away and leaving things to the rumor mill won’t win respect for your leadership skills. Here’s how to make a bad news experience more positive, both for you and for the employees you’re addressing.
Do you want to warm up your employees for a morning’s team building orpersonality workshopevent? Then be sure to include some fun-and-inclusive ice breakers. Done properly, they are a terrific way to get people interested in the activity and relax before getting to the nitty-gritty ofpersonality testresults.
Like him or tolerate him, your boss plays a big part in your life. He is single-handedly responsible for your day-to-day happiness at work, and he could also influence your job opportunities throughout the rest of your career. Obviously, there’s a far greater chance that your boss will open rather than close doors for you if you make the effort to get along.
That’s harder to practice than it is to preach.
No matter what you do for a living, or how well organized and managed your workplace is, at some point, your employees will feel stressed. That's not necessarily a bad thing. A little stress can help us stay energetic, focused, and able to meet new challenges in the workplace. It's only when stress exceeds a person's ability to cope that it becomes a problem.
There is an increasing body of evidence showing that diversity matters, especially when it comes from the top. Leadership teams of varying gender, ethnic and racial makeupperform better financially, experience less employee turnover, and have better customer orientation than their less diverse counterparts. They are also better at recruiting top talent, which leads to a cycle of increasing returns.
Read the literature about theBig-Five Personality Theory, and you may end up baffled how those scoring highly for the trait of neuroticism are able to get through the working day. Characterized by insecurity, anxiety, irritability, oversensitivity and sadness, there is evidence to suggest that neurotics are poor team players who have a weakened ability to focus for sustained periods of time. These traits are not associated with success in the workplace.
THE FINE PRINT:
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